Warranty & Returns
Rolex Clone Store International Service Warranty tips
Make sure the crown is always screwed in tight so water does not get in. If any water damage is detected to have gotten in from the crown not being tight, water damage is not covered. Intentional crown/stem damages are not covered. In most cases, crown/stem damages results from the customer pulling extremely hard at the stem, thus jamming the movement. However, if the crown/stem damage is due to a manufacturers’ defect, we will gladly repair/replace your product. The product is subject to final inspection before it is repaired or exchanged. If your watch cannot be repaired, we will send you a replacement of the exact same model. If that model is out of stock, then you can choose another product of the same value.
Refunds/Exchanges Policy
The product must be post-marked no later than 7 days from the day you received it. Please contact us to receive an RMA#. Email us the tracking number after your product has been sent out. When we pick up the returns, we will be looking for your RMA # number. Packages without tracking numbers emailed to us in advance will be returned to the customer. Please note: Customers who do not follow our refund policy and return a used/worn watch will be forwarded to our Collection Agency and the matter will appear on your credit report. Please insure your return. Rolex Clone.Store is not responsible for shipping damages. Allow 10-14 days for the credit to appear on your credit card statement..
100% Refund
The product must be returned unused and in original condition you received it in, with all original RolexClone.Store packaging and no signs of wear. The original plastic warp must be intact. Sorry, used products cannot be credited back or exchanged for a new product. By wearing the product the first time, your refund/exchange policy is void. We can easily determine whether the watch has been worn as the green hologram or plastic covers begin to fade once the watch has been worn. The product is subject to final inspection before your return is processed. Refunds will be issued for the 100% total amount of the purchase product only less the transaction fees. Shipping cost for returns and exchanges will be at the customer expense. Please make sure you return your merchandise by a traceable method to assure delivery. Please note that extra gold or extra platinum orders are considered custom orders and are non refundable. We can allow exchanges for custom orders under certain circumstances.